"D" Behavior
Basic Motivation: Challenge & Control
Desires: Freedom from Control - Authority - Varied Activities - Difficult Assignments - Opportunities for Advancement - Choices rather than ultimatums
Respond Best To Leader Who: provides direct answers - Sticks to task - Gets to
the point - Provides pressure - Allows freedom for personal accomplishments
Needs to Learn: You need people - Relaxation is not a crime - Some controls
are needed - Everyone has a boss - Self-control is most important - To focus on
finishing well is important - Sensitivity to people's feelings is wise
"I" Behavior
Basic Motivation: Recognition & Approval
Desires: Prestige - Friendly relationships - Freedom from details - Opportunities
to help others - Opportunities to motivate others - Chance to verbalize ideas
Respond Best To Leader Who: Is fair and is also a friend Provides social involvement - Provides recognition of abilities - Offers rewards for risk-taking
Needs to Learn: Time must be managed - Deadlines are important - Too much optimism can be dangerous - Being responsible is more important than being popular - Listening better will improve one's influence
"S" Behavior
Basic Motivation: Stability & Support
Desires: Area of Specialization - Identification with a group's established work
patterns - Security of situation - Consistent and familiar environment(s)
Responds Best To Leader Who: Is relaxed and friendly - Allows time to
adjust to changes - Allows to work at own pace - Gives personal support
Needs to Learn: Change provides opportunity - Friendship isn't everything - Discipline is good - Boldness and taking risks are sometimes necessary
"C" Behavior
Basic Motivation: Quality & Correctness
Desires: Clearly defined tasks - Details - Limited risks - Tasks that require
precision and planning - Time to think
Responds Best To Leader Who: Provides reassurance - Spells out detailed
operating procedures - Provides resources to do task correctly -
Listens to suggestions
Needs to Learn: Total support is not always possible - Thorough explanation
is not everything - Deadlines must be met - More optimism
will lead to greater success
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